Refund Policy

Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our returns period lasts for 7 days after you schedule a session with HelpSpot.Solutions.


If 7 days have gone by since delivery of your purchase, unfortunately, we can’t offer you a refund.
To be eligible for a refund, it must be a valid and appropriate reason. To complete your return, we require a receipt or proof of purchase and compare with our statements.


If you need to refund a session, send us an email at our contact email address: [email protected]


ALL CONSULTATION SERVICES ARE CONSIDERED COMPLETE WITHIN 24 HOURS OF SCHEDULED SESSION DATE/TIME.

ALL ONLINE COMMUNITY ADMIN SERVICES ARE CONSIDERED COMPLETE WITHIN THE DESIGNATED DATE/TIME WITHIN THE CONTRACT PROVIDED OF SCHEDULED SESSION.


ALL REFUNDS WILL HAVE A 25% PROCESSING FEE.